FAQs

1. What products does Lesson Apparel offer?

Lesson Apparel designs everyday apparel for personal expression, including:

  • Custom Jerseys (with name & number personalization)
  • Graphic T-Shirts
  • Hawaiian Shirts

Our products are made for anyone who likes their wardrobe to say something — from statement tees to vacation-ready shirts.

2. Can I customize my jersey?

Yes. Our jerseys offer personalization options, including:

  • Custom names
  • Custom numbers
  • Colors and design selections

Please carefully review all customization details before placing your order. Our graphic tees and Hawaiian shirts come in set printed designs and are not personalized.

3. What materials are your products made from?

We build everything for comfort and durability:

  • Jerseys: breathable, lightweight fabric with a comfortable athletic fit
  • Graphic T-Shirts: soft, durable cotton-blend fabric made for all-day wear
  • Hawaiian Shirts: lightweight, breathable fabric with a relaxed, easy-wearing cut

4. Do you ship internationally?

Yes. We proudly ship worldwide.

Shipping times may vary depending on the destination country and local carrier operations.

5. How long does production take?

Estimated production time is:

  • 2–5 business days

Production begins after payment confirmation and order verification.

6. How long does shipping take?

United States

  • Estimated delivery: 5–7 business days

International Orders

  • Estimated delivery: 7–20 business days

Please note that delivery times are estimates and may be affected by customs or carrier delays.

7. How much is shipping?

We charge a flat shipping rate of:

  • $6.50 USD per order

Additional fees may apply for remote locations or special shipping requirements.

8. Will I receive tracking information?

Yes.

Tracking information is sent to your email address within:

  • 24–48 hours after your order is successfully processed

9. Can I cancel or modify my order?

Yes, customers may request:

  • Order cancellation
  • Shipping address changes
  • Recipient information updates

within:

  • 12 hours after placing the order

Please contact us as soon as possible at:
📧 support@lessonapparel.store

Once production begins, changes may no longer be possible.

10. What if I receive a damaged or incorrect item?

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Photos or videos showing the problem

We will review the request and assist with a replacement or refund if eligible.

11. Can I return customized products?

Customized items (such as jerseys with custom names or numbers) may be eligible for return or refund only if:

  • The product has a manufacturing defect
  • The wrong item was sent
  • The product was damaged during shipping
  • The personalization does not match the details confirmed on your order (e.g., a misspelling on our part)

Items must remain unused and in original condition. Personalization errors caused by details submitted incorrectly by the customer are not eligible for return or refund.

12. What if my package is marked “Delivered” but I did not receive it?

Customers are encouraged to:

  • Contact the shipping carrier
  • Check with neighbors or building management
  • Review security camera footage if available

Lesson Apparel will assist with shipment investigations where possible, but we are not responsible for refunding packages marked as delivered by the carrier.

13. What payment methods do you accept?

We accept secure payments through trusted payment providers, including:

  • PayPal
  • Credit/Debit Cards (processed securely through Stripe)

14. Do I need to pay taxes or customs fees?

Applicable taxes and fees are calculated at checkout when required.

International customers may also be responsible for customs duties or import taxes imposed by their local authorities.

15. How can I contact customer support?

You can contact our support team using the information below:

Lesson Apparel
1001 S Main St, Ste 600
Kalispell, Montana 59901-5635
United States

📞 Phone: +1 406-604-8477
📧 Email: support@lessonapparel.store

🕘 Support Hours:
Mon – Fri: 9AM – 5PM (MST, GMT–7)